MONEDER ACCOUNT USE AND OPERATIONAL CONDITIONS FOR MEMBER BUSINESSES AND BUSINESS GROUPS 

DEFINITIONS

1.- MONEDER PLATFORM: It is an online platform with various solutions for the sustainability of businesses or local commerce (loyalty, marketplace and e-commerce , among others), maintained and managed by Fidelización Moneder SL (hereafter Moneder SL) with CIF no. B67204396, with registered office at Plaça dels Àlbers, 16-17 de Manlleu (08560).

All the information on the PLATFORM is collected on the website www.moneder.com. 

2.- MONEDER ACCOUNT: it is for personal and non-transferable use by its holder or client, who it allows:

● Obtain, accumulate and manage Moneder currency issued by Moneder or by businesses or business groups adhered to the MONEDER PLATFORM.

● Make purchases of products or services that businesses or business groups put up for sale through the marketplaces or commerce that Moneder SL makes available .

3.- MONEDER’S COIN: It is a virtual currency that is issued, defined and configured Moneder SL or each business or group of businesses adhering to the MONEDER PLATFORM, which grant it a validity that can be equivalent to an amount in euros to pay for future purchases, points exchangeable for gifts or any other valid they may define. Businesses or groups of businesses that issue wallet coins to the holders of the MONEY ACCOUNT will be the only ones responsible for giving it validity as they have defined and configured.

Businesses or business groups will be able to configure the coin they issue with different parameters including:

● Obtaining method: a percentage of the amount of the sale or part of the sale or any other obtaining method that can be parameterized.

● Validity: which businesses or groups grant validity and/or accept the currency issue . ● Equivalence: they can be equivalent in euros that can be used to pay for part of a future purchase, points exchangeable for gifts or any other equivalence that can be parameterized.

● Expiration: number of days, months or years from which the accumulated coin loses its value if the customer has not used it within the period.

● Transfer: option that is transferred between holders or between holders and businesses.

Holders will be able to consult the parameters configured for each currency www.moneder.com website (through the intranet or the App).

4.-IDENTIFICATION : To receive Moneda moneder, businesses will be able to identify the owner of a MONEDER ACCOUNT using any of the systems that MONEDER PLATFORM allows: loyalty card linked to MONEDER, app due www.moneder.com, account number ID, phone number, or other systems that may be implemented in the future.

5.-BUSINESS GROUP: Entity, City Council, Association, Federation or group of businesses that has joined, together with the businesses that make it up to the MONEDER, which may define its own general conditions of use of the ACCOUNTS MONEDER, both for owners or users and for affiliated businesses, as long as they do not conflict with the present conditions.

6.-HOLDERS: Natural persons over the age of majority who do not have limited capacity to work and minors with prior authorization from their parents or guardians, who have ACCOUNT MONEY, and have read and accepted these general conditions of use and operation defined by Moneder SL or by the BUSINESS contracting. As a general rule, registrations or access through the APP or Intranet Moneder must be done by accepting the general conditions of use defined by Moneder SL and the paper registrations made in front of affiliated businesses or GROUP OF BUSINESSES are done by accepting the general conditions of use defined by the BUSINESS.

Businesses and business groups affiliated to the MONEDER they will require the accreditation of the minor's representatives. The representatives of the minors are solely responsible for the correct use of the MONEDER ACCOUNT together with the minor and must manage its use, exempting the businesses and business groups adhering to the MONEDER from any responsibility arising from the possible mismanagement that the miners could do it.

FIRST.- The MONEDER is managed by Moneder SL, which will invoice its licences and services to the group of businesses or contracting businesses.

SECOND.- The businesses and the business group are obliged to make good use of Moneder and to comply with all the points of this contract. Specifically, it will use the software, hardware and cards that the Moneder makes available, fulfilling the purpose for which they were designed.

With regard to communication and customer contact tools, businesses and the business group are obliged to use them to promote their business, products and services according to the rules of good faith. Businesses and the business group are required to maintain confidentiality of the data it may obtain from its customers.

THIRD.- Businesses and business groups are required to correctly configure the parameters that can be customized for their business on the Moneder’s Platform, which include their business data; the coins issued they accept ; as well as promotions (if you want to offer them); data and billing and shipping conditions in the case of commerce or marketplaces; others.

FOURTH.- For all customers who identify themselves as holders of a MONEDER ACCOUNT through any of the systems that MONEDER PLATFORM allows (loyalty card linked to the MONEDER ACCOUNT, moneder .cat app ,ID number, telephone number, or other systems that may be implemented in the future); The merchant MONEDER you use PLATFORM must deliver them currency and validate it according to the parameters you have previously configured (method of obtaining, validity, equivalence, expiration,... among others).

It is the sole responsibility of the business or group of businesses to comply with the commitments made with the holders regarding the parameters and/or definitions of the coins they are put into circulation.

FIFTH.- The MONEDER PLATFORM will automatically record all currency movements and changes balance Businesses and business groups, as well as holders, will have access through the MONEDER PLATFORM intranet to the movements registered with the coins they have received or delivered.

In the event that the holder detects anomalies in the accumulation of his coins, he must notify the business where he received them. In all these cases, the MONEDER is limited to correcting the error when the MONEDER ACCOUNT holder reliably certifies that the business has recognized and corrected the anomaly.

SIXTH.- If a business or group of businesses wants to deregister from the Moneder Platform, it must communicate this with (3) three months in advance. During this time, the business must inform all owners who have been customers of the business or group of businesses that upon deregistering from the MONETER PLATFORM, moneder coins all that they have issued and that have granted validity with exclusivity. It will be the sole responsibility of the business or group of businesses to respond to all complaints or claims motivated by the withdrawal from circulation, made by the holders of the coins withdrawn

If a business or group of businesses cancels without fulfilling some of the conditions of this contract (communication three months in advance, complying with the commitments made with the owners regarding the parameters and/or definitions currencies the that they are put into circulation, among others) it will be the exclusive responsibility of the business or group of businesses to respond to all complaints or claims of the holders whom the coins withdrawn had from circulation, arising from the breach of the aforementioned conditions .

SEVENTH.- This contract for the use of monetary currency for the business will prevail over any other contract that the business may sign with other companies or business in relation to the Moneder.

EIGHTH.- Businesses and the business group are required to sign a contract with each owner who registers Account Wallet so that they accept the conditions of use of Moneder that are available at www.moneder.com or the conditions of use imposed by the business or group of businesses, as long as they are not in contradiction with the previous ones. The business undertakes to keep the contracts signed by the holders guaranteeing their confidentiality, undertaking to provide a copy to Moneder SL or the business.

Loyalty platform Moneder allows you to register and maintain customers (1) who have accepted the terms of use of Moneder and/or (2) who have accepted the terms of use defined by the Business Group itself.

In the first case (1), Moneder SL is the owner of customer data and responsible for complying with the RGDP. Contracting entities and associated businesses can use customer data for the purposes set out in the platform. In this regard, customers who accept Moneder expressly agree that their data will be transferred to any entity or establishment where the customer has purchased. However, this does not exempt businesses and business groups from the responsibility of using customer data only for the purposes provided for by the platform. In any case, Moneder registration sheets scanned to info@moneder.com or via mail to Fidelización Moneder SL / Plaça Pla dels Àlbers 16-17, 3B / 08560 Manlleu. As long as they are not received and es process these registration sheets, the ownership and responsibility will fall on the Business Group.

In the second case (2), the ownership and responsibility falls on the business, turning Moneder SL into a service provider responsible for maintaining securely data protection law RGDP and requiring Moneder to sign a document on its data.

NINTH.- The business accepts that the holders of a CURRENCY ACCOUNT can receive or deliver currency even if the holder has not registered in their business or group of businesses.

TENTH.- For the purposes provided for in the Regulation General Data Protection B67204396, with registered office at Plaça dels Albers, 16-17 de Manlleu (08560), as the entity managing the database and the CURRENCY.

The purpose of data processing is any activity related to the specific uses of the MONEDER ACCOUNT and the contractual relationship with its holders, including analysis, statistics and the formation of profiles as well as the performance of advertising, promotion and marketing of the MONEDER PLATFORM and its affiliated businesses and business groups.

The purpose and essence of a CURRENCY ACCOUNT is that it can be used in all businesses that adhere to the loyalty system and for this reason the holder of a CURRENCY ACCOUNT necessarily and expressly authorizes the MONEDER to the data contained in the request and all those obtained in the normal development of this system, are transferred only to affiliated businesses or affiliated business groups where the CURRENCY ACCOUNT is used, with the same purpose of obtaining, accumulating and managing moneder currency, as well as the direct communication to COMPTE MONEDER ACCOUNT holders of offers, promotions and information related to affiliated businesses and services.

Also, all the data provided by the customer or the holder of the MONEDER will be treated with the utmost care both by Moneder SL, the BUSINESS GROUP, and by the Business that has access to it, according to the regulations on personal data protection and only with the objectives foreseen by the MONEDER PLATFORM.

At all times the businesses, affiliated business groups and the MONEDER PLATFORM consider the data provided by customers to be true and accurate; the non-correction of these exempts them from any responsibility. At any time, the holder of the MONEDER ACCOUNT can exercise his rights of access, rectification, opposition and cancellation of his personal data by communicating this to the MONEDER PLATFORM (by sending an email to info@moneder.com, accompanied of a copy of the DNI, NIE or number to Passport open the CURRENCY ACCOUNT) or to the BUSINESS GROUP, as entities responsible for the ownership of your data.

In the event that the holder of the MONEDER ACCOUNT wishes to object to the receipt of advertising, offers, promotions and information about a specific business or specific business they may unsubscribe from the www.moneder.com website, or directly through the automated cancellation options that will appear in the advertising that the MONEDER ACCOUNT holder may receive. In the event that the data provided is from a third party, this must be informed about these conditions of use and operation, the person providing and/or completing the application form being solely responsible.

The holder accepts the duty of diligent custody of the access keys to the MONEDER platform, the protection of their confidentiality and the duty of immediate notification in case of loss.

ELEVENTH.- MONEDER’S PLATFORM is maintained and managed by Moneder SL. The rights to all the contents of the MONEDER (among others, texts, audio, images, video, software, design and identifying signs) as well as the structure, presentation or format of the cards and complementary documentation are owned by Moneder SL and are subject to the regulations on Intellectual and/or Industrial Property. These rights include, by way of example, those of fixation, reproduction, public communication, making available to the public and transformation. In no case does access to the MONEDER PLATFORM imply assignment, transmission, or any type of waiver of Intellectual and/or Industrial Property rights.

TWELVE.- For the resolution of disputes that arise in relation to this contract and the use of the MONEY ACCOUNT, the parties submit to the Courts and Tribunals of Vic.